/23 Aug 2018 CAT Scan Welcome to your Corporate Analysis Test (CAT Scan). Please score your company using the following scale: “1” (weak) – “10” (strong) Email Phone FINANCEAre your payables paid within 30 days? 1 2 3 4 5 6 7 8 9 10 None Is your profitability steady or growing? 1 2 3 4 5 6 7 8 9 10 None Do you have an effective system in place to monitor purchasing and cost of materials? 1 2 3 4 5 6 7 8 9 10 None Does your accountant provide analysis which allows you to implement changes? 1 2 3 4 5 6 7 8 9 10 None Are your Accounts Receivable paid within 30 days? 1 2 3 4 5 6 7 8 9 10 None SALESHave your sales revenues increased by at least 10% annually? 1 2 3 4 5 6 7 8 9 10 None Are the company sales spread relatively evenly across your sales force? 1 2 3 4 5 6 7 8 9 10 None Are the company sales spread relatively evenly across your client base? 1 2 3 4 5 6 7 8 9 10 None Do you take time to directly and personally meet with clients? 1 2 3 4 5 6 7 8 9 10 None Do your customers receive the same presentation and pricing from all sales staff? 1 2 3 4 5 6 7 8 9 10 None MARKETINGDo you have a reasonable percentage of total market for your products/services? 1 2 3 4 5 6 7 8 9 10 None Are your customers informed of your niche in the market? 1 2 3 4 5 6 7 8 9 10 None Can your employees describe what your company does and its uniqueness in two sentences? 1 2 3 4 5 6 7 8 9 10 None Do you have an identifiable company image in the marketplace? 1 2 3 4 5 6 7 8 9 10 None Is your customer retention rate good? 1 2 3 4 5 6 7 8 9 10 None CUSTOMER SERVICEAre the written and verbal communication skills of your customer service staff above average? 1 2 3 4 5 6 7 8 9 10 None Are your customer service employees properly trained compared to what you would want as a consumer? 1 2 3 4 5 6 7 8 9 10 None Do you know how many customer complaints occur each month? 1 2 3 4 5 6 7 8 9 10 None Do all or most of your employees receive some training for dealing with customers? 1 2 3 4 5 6 7 8 9 10 None Are your customers able to reach the same service representative each time? 1 2 3 4 5 6 7 8 9 10 None HUMAN RESOURCESDo you have programs in place to motivate employees to perform? 1 2 3 4 5 6 7 8 9 10 None Do you know the true cost of training per employee? 1 2 3 4 5 6 7 8 9 10 None Do you know your turnover rate by job type and how it impacts your operation? 1 2 3 4 5 6 7 8 9 10 None Do you have updated position descriptions tied to pay structures? 1 2 3 4 5 6 7 8 9 10 None Do you feel that your culture provides a positive environment for all employees? 1 2 3 4 5 6 7 8 9 10 None INFORMATION TECHNOLOGYHow effective are your corporate policies and your staff’s adherence to them in safeguarding corporate data from both internal and external forces? 1 2 3 4 5 6 7 8 9 10 None How well is your technology being used to service your customers? 1 2 3 4 5 6 7 8 9 10 None How effectively is your current data being used to assess operations, finances, etc? 1 2 3 4 5 6 7 8 9 10 None Do you have a process to evaluate and eliminate documents that clog your system? 1 2 3 4 5 6 7 8 9 10 None Do your employees get sufficient ongoing training to enable them to utilize technology to the fullest? 1 2 3 4 5 6 7 8 9 10 None PRODUCTIONDo you have a system for determining production lead times and tracking effectiveness? 1 2 3 4 5 6 7 8 9 10 None Do you know the cost of each unit of production? 1 2 3 4 5 6 7 8 9 10 None Do you have an adequate system to determine just in time (JIT) inventory needs? 1 2 3 4 5 6 7 8 9 10 None Do you have a quality control system that keeps defective products to a minimum? 1 2 3 4 5 6 7 8 9 10 None Is your equipment running at full capacity? 1 2 3 4 5 6 7 8 9 10 None MANAGEMENTDo you have a succession plan? 1 2 3 4 5 6 7 8 9 10 None Do you feel that your managers work as a leadership team? 1 2 3 4 5 6 7 8 9 10 None Does your management group meet your expectations? 1 2 3 4 5 6 7 8 9 10 None Can you comfortably be gone from the company/department for a week or more? 1 2 3 4 5 6 7 8 9 10 None Are your managers preparing key employees for advancement? 1 2 3 4 5 6 7 8 9 10 None BUSINESS GROWTHAre you doing all you can to sustain and grow your business? 1 2 3 4 5 6 7 8 9 10 None Do you know the key external influences that do and will impact business growth? 1 2 3 4 5 6 7 8 9 10 None Do you have a good understanding of your competition? 1 2 3 4 5 6 7 8 9 10 None Do you think your managers are knowledgeable of industry and economic issues that impact you? 1 2 3 4 5 6 7 8 9 10 None Do you have an annually updated and useful strategic plan? 1 2 3 4 5 6 7 8 9 10 None GENERAL ISSUESIs your company active and visible in the community? 1 2 3 4 5 6 7 8 9 10 None Do you feel you are doing enough to deal with market volatility? 1 2 3 4 5 6 7 8 9 10 None Do you communicate your Vision, Mission and Core Values to your employees (do they exist)? 1 2 3 4 5 6 7 8 9 10 None Do your managers know the key issues the company needs to address? 1 2 3 4 5 6 7 8 9 10 None Are you comfortable with the current status of your company? 1 2 3 4 5 6 7 8 9 10 None Time's up
