/23 Aug 2018 CAT Scan Welcome to your Corporate Analysis Test (CAT Scan). Please score your company using the following scale: “1” (weak) – “10” (strong) Email FINANCEAre your payables paid within 30 days?12345678910Is your profitability steady or growing?12345678910Do you have an effective system in place to monitor purchasing and cost of materials?12345678910Does your accountant provide analysis which allows you to implement changes?12345678910Are your Accounts Receivable paid within 30 days?12345678910SALESHave your sales revenues increased by at least 10% annually? 12345678910Are the company sales spread relatively evenly across your sales force?12345678910Are the company sales spread relatively evenly across your client base?12345678910Do you take time to directly and personally meet with clients?12345678910Do your customers receive the same presentation and pricing from all sales staff?12345678910MARKETINGDo you have a reasonable percentage of total market for your products/services?12345678910Are your customers informed of your niche in the market?12345678910Can your employees describe what your company does and its uniqueness in two sentences?12345678910Do you have an identifiable company image in the marketplace?12345678910Is your customer retention rate good?12345678910CUSTOMER SERVICEAre the written and verbal communication skills of your customer service staff above average?12345678910Are your customer service employees properly trained compared to what you would want as a consumer?12345678910Do you know how many customer complaints occur each month?12345678910Do all or most of your employees receive some training for dealing with customers?12345678910Are your customers able to reach the same service representative each time?12345678910HUMAN RESOURCESDo you have programs in place to motivate employees to perform?12345678910Do you know the true cost of training per employee?12345678910Do you know your turnover rate by job type and how it impacts your operation?12345678910Do you have updated position descriptions tied to pay structures?12345678910Do you feel that your culture provides a positive environment for all employees?12345678910INFORMATION TECHNOLOGYHow effective are your corporate policies and your staff’s adherence to them in safeguarding corporate data from both internal and external forces?12345678910How well is your technology being used to service your customers?12345678910How effectively is your current data being used to assess operations, finances, etc?12345678910Do you have a process to evaluate and eliminate documents that clog your system?12345678910Do your employees get sufficient ongoing training to enable them to utilize technology to the fullest?12345678910PRODUCTIONDo you have a system for determining production lead times and tracking effectiveness?12345678910Do you know the cost of each unit of production?12345678910Do you have an adequate system to determine just in time (JIT) inventory needs?12345678910Do you have a quality control system that keeps defective products to a minimum?12345678910Is your equipment running at full capacity?12345678910MANAGEMENTDo you have a succession plan?12345678910Do you feel that your managers work as a leadership team?12345678910Does your management group meet your expectations?12345678910Can you comfortably be gone from the company/department for a week or more?12345678910Are your managers preparing key employees for advancement?12345678910BUSINESS GROWTHAre you doing all you can to sustain and grow your business?12345678910Do you know the key external influences that do and will impact business growth?12345678910Do you have a good understanding of your competition?12345678910Do you think your managers are knowledgeable of industry and economic issues that impact you?12345678910Do you have an annually updated and useful strategic plan?12345678910GENERAL ISSUESIs your company active and visible in the community?12345678910Do you feel you are doing enough to deal with market volatility?12345678910Do you communicate your Vision, Mission and Core Values to your employees (do they exist)?12345678910Do your managers know the key issues the company needs to address?12345678910Are you comfortable with the current status of your company?12345678910Time is Up!